{"id":6415,"date":"2022-03-31T07:11:27","date_gmt":"2022-03-31T07:11:27","guid":{"rendered":"https:\/\/emailtree.ai\/customer-success-stories\/customer-success-kompass\/"},"modified":"2022-03-31T13:03:01","modified_gmt":"2022-03-31T13:03:01","slug":"customer-success-kompass","status":"publish","type":"page","link":"https:\/\/emailtree.ai\/fr\/customer-success-stories\/customer-success-kompass\/","title":{"rendered":"Customer Success Story: KOMPASS France"},"content":{"rendered":"

T\u00e9moignage Client: Kompass France<\/strong><\/h1>\n

 <\/p>\n

\u00ab\u00a0Faites le Tree dans vos emails en s\u2019attaquant \u00e0 la racine\u201d<\/em><\/p>\n

 Raymond RAKOTONIRINA (Responsable du service client\u00e8le KOMPASS France) <\/strong><\/em><\/p>\n

\"\"<\/a><\/span><\/p>\n

DESCRIPTION DU CLIENT<\/span><\/p>\n

\u00ab\u00a0<\/span>Depuis ses d\u00e9buts, la mission de Kompass est claire : vous mettre en relation avec vos potentiels acheteurs. Pour cela, nous nous appuyons sur des donn\u00e9es de qualit\u00e9 : couverture g\u00e9ographique, profondeur des donn\u00e9es, fiabilit\u00e9 et fra\u00eecheur de l\u2019information.<\/p>\n

Base de donn\u00e9es de r\u00e9f\u00e9rence en marketing B2B et B2C en France et \u00e0 l\u2019international, Kompass propose des solutions de prospection cl\u00e9 en main innovantes et des services de data consulting sur mesure (nettoyage, enrichissement, segmentation). Nous r\u00e9pondons aux besoins op\u00e9rationnels des directions marketing et commerciales : prise de part de march\u00e9, am\u00e9lioration de la connaissance clients, d\u00e9veloppement de la visibilit\u00e9.\u00ab\u00a0<\/span><\/p>\n

1.<\/span> <\/span>Quel(s) probl\u00e8me(s) essayez-vous de r\u00e9soudre avec notre solution ?<\/strong><\/h3>\n

Notre objectif \u00e9tait d\u2019automatiser les r\u00e9ponses \u00e0 nos flux de mails quotidien et l\u2019orientation des messages vers les bons services\/interlocuteurs internes.<\/p>\n

2. <\/strong>Qu’est-ce qui a fait que notre solution se d\u00e9marque des autres options ?<\/h3>\n

La facilit\u00e9 de prise en main et le c\u00f4t\u00e9 ludique dans l’\u00e9ducation de l\u2019outil doubl\u00e9e d\u2019une bonne ergonomie.<\/p>\n

3. Qu’est-ce qui vous a rendu le plus heureux de travailler avec notre entreprise ?<\/h3>\n

Un outil efficace et une \u00e9quipe toujours disponible. L\u2019accompagnement tout au long de la mise en place et pendant les premiers mois d\u2019utilisation. Points r\u00e9guliers avec notre chef de projet et ajustement des param\u00e8tres pour r\u00e9pondre au plus juste \u00e0 nos besoins. <\/p>\n

4. Qu’avez-vous pu accomplir depuis que vous utilisez notre solution ?<\/h3>\n

Mon \u00e9quipe et moi-m\u00eame avons pu nous d\u00e9lester de certains mails qui d\u2019ordinaire nous prenaient du temps, par l\u2019automatisation de leur envoi vers les destinataires pr\u00e9s\u00e9lectionn\u00e9s.<\/p>\n

5. Que diriez-vous \u00e0 quelqu’un qui envisage notre solution ?<\/h3>\n

\"\"<\/span><\/p>\n

\u201c<\/h4>\n

\u201cVous ne souhaitez plus passer votre temps \u00e0 trier les spams, \u00e0 forwarder manuellement des mails vers vos destinataires habituels,\u2026 bref vous voulez gagner du temps, adoptez EmailTree.\u00a0\u00bb<\/p>\n

 Raymond RAKOTONIRINA (Responsable du service client\u00e8le KOMPASS France<\/strong><\/em>) <\/strong><\/p>\n

6. S’il y avait un mot que vous pourriez utiliser pour d\u00e9crire votre exp\u00e9rience avec nous, quel serait-il et pourquoi ?<\/h3>\n

\u201cConquis\u201d parce que l\u2019outil m\u2019a persuad\u00e9 de ses capacit\u00e9s et de son potentiel.<\/p>\n

7. Quel a \u00e9t\u00e9 un avantage inattendu que vous avez ressenti en utilisant notre solution ?<\/strong><\/h3>\n

<\/strong>Simplicit\u00e9 de prise en mains et d\u2019adoption par mon \u00e9quipe.<\/p>\n

Pr\u00eat \u00e0 \u00e9crire votre propre r\u00e9ussite ?<\/strong><\/h2>\n

Laissez-nous r\u00e9pondre \u00e0 vos questions gr\u00e2ce \u00e0 notre atelier consacr\u00e9 \u00e0 l’hyperautomatisation.<\/p>\n","protected":false},"excerpt":{"rendered":"

T\u00e9moignage Client: Kompass France   \u00ab\u00a0Faites le Tree dans vos emails en s\u2019attaquant \u00e0 la racine\u201d  Raymond RAKOTONIRINA (Responsable du service client\u00e8le KOMPASS France)  DESCRIPTION DU CLIENT \u00ab\u00a0Depuis ses d\u00e9buts, la mission de Kompass est claire : vous mettre en relation avec vos potentiels acheteurs. Pour cela, nous nous appuyons sur des donn\u00e9es de qualit\u00e9 […]<\/p>\n","protected":false},"author":8,"featured_media":0,"parent":2025,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-6415","page","type-page","status-publish","hentry","post-wrapper","thrv_wrapper"],"yoast_head":"\nCustomer Success Story: KOMPASS France - EmailTree AI<\/title>\n<meta name=\"description\" content=\"Our goal was to automate responses to our daily email flow and route messages to the correct departments\/contacts inside our organization.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/emailtree.ai\/fr\/customer-success-stories\/customer-success-kompass\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Customer Success Story: KOMPASS France - 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