{"id":2083,"date":"2020-06-11T14:59:00","date_gmt":"2020-06-11T14:59:00","guid":{"rendered":"https:\/\/emailtree.ai\/non-classifiee\/emailtree-ai-blue-turtle-strategic-partnership-africa\/"},"modified":"2022-05-12T13:49:48","modified_gmt":"2022-05-12T13:49:48","slug":"emailtree-ai-blue-turtle-partenariat-strategique-afrique","status":"publish","type":"post","link":"https:\/\/emailtree.ai\/fr\/news-fr\/emailtree-ai-blue-turtle-partenariat-strategique-afrique\/","title":{"rendered":"EmailTree AI s’associe \u00e0 Blue Turtle Technologies en Afrique"},"content":{"rendered":"

Le 11 juin 2020, EmailTree AI, la solution d’<\/span>hyperautomatisation<\/span><\/a> de bout en bout bas\u00e9e sur l’IA pour r\u00e9inventer les services clients, et <\/span>Blue Turtle Technologies<\/span><\/a>, la principale soci\u00e9t\u00e9 de gestion des technologies d’entreprise en Afrique du Sud, ont annonc\u00e9 un partenariat pour mettre en \u0153uvre l’hyperautomatisation du service client en Afrique.<\/span><\/p>\n

Le partenariat offrira une valeur accrue aux clients du continent africain en r\u00e9inventant et en <\/span>automatisant l’exp\u00e9rience client<\/span><\/a> et les flux de travail de routine du service client, ce qui entra\u00eenera une efficacit\u00e9 op\u00e9rationnelle accrue, des \u00e9conomies de co\u00fbts et une satisfaction cliente am\u00e9lior\u00e9e.<\/span><\/p>\n

Casius Morea, PDG d’EmailTree AI a d\u00e9clar\u00e9:<\/span><\/p>\n

Nous sommes ravis d’annoncer la nomination de <\/span>Blue Turtle<\/span><\/a> en tant que partenaire dans la r\u00e9gion africaine. L\u2019accent mis par la soci\u00e9t\u00e9 sur les technologies bas\u00e9es sur l\u2019IA, ainsi que sa maturit\u00e9 \u00e0 les proposer en tant que solutions fonctionnelles au portfolio num\u00e9rique d\u2019un client, a \u00e9t\u00e9 un facteur d\u00e9cisif dans notre choix d\u2019eux en tant que partenaire. En outre, sa relation existant avec notre partenaire strat\u00e9gique RPA UiPath est exceptionnellement synergique, et nous sommes impatients d’explorer des opportunit\u00e9s conjointes \u00e0 travers le continent.<\/span><\/p><\/blockquote>\n

Byron Wolff, chef de produit num\u00e9rique chez Blue Turtle Technologies, a d\u00e9clar\u00e9:<\/p>\n

En interne, nous avons fait des progr\u00e8s importants pour nous assurer pouvoir fournir \u00e0 nos clients des solutions d’intelligence artificielle qui contribuent \u00e0 am\u00e9liorer et \u00e0 automatiser autant de processus d’entreprise que possible et l\u00e0 o\u00f9 cela est logique. EmailTree AI est une autre extension de ces comp\u00e9tences car son utilisation de l’IA, et de la TAL (Traitement Automatique des Langues) fournit un outil efficace pour mieux comprendre, cat\u00e9goriser et m\u00eame automatiser la r\u00e9ponse aux e-mails des clients.<\/p><\/blockquote>\n

En ajoutant EmailTree AI \u00e0 notre portfolio STN (Solutions de Transformation Num\u00e9rique), nous \u00e9largissons encore notre vision pour offrir aux clients des solutions qui facilitent l’hyperautomatisation, l’IA conversationnelle, et qui permettent de num\u00e9riser et d’automatiser efficacement l’exp\u00e9rience client. <\/p><\/blockquote>\n

Les clients peuvent d\u00e9sormais tirer parti d’EmailTree AI pour mieux comprendre, classer et acheminer les e-mails entrants, automatiser le traitement et fournir des options flexibles pour les r\u00e9ponses par e-mail. Ils peuvent profiter d’une efficacit\u00e9 et d’une pr\u00e9cision accrues pour traiter les e-mails des clients et r\u00e9duire les temps de r\u00e9ponse. Il aidera \u00e9galement \u00e0 faire face aux volumes croissants d’e-mails en \u00e9vitant les t\u00e2ches manuelles r\u00e9p\u00e9titives.<\/p>\n

Programme de Partenariat d’EmailTree AI<\/span><\/h2>\n

Le programme des partenaires d’EmailTree AI est une communaut\u00e9 croissante d’organisations d\u00e9di\u00e9es \u00e0 fournir les meilleures comp\u00e9tences et expertises possibles tout en \u00e9levant la r\u00e9f\u00e9rence intersectorielle en mati\u00e8re de qualit\u00e9.<\/span><\/p>\n

Le programme est ouvert \u00e0 toutes les entreprises d’int\u00e9gration et de mise en \u0153uvre de syst\u00e8mes qui cherchent \u00e0 mettre en \u0153uvre sa technologie d’hyperautomatisation de service \u00e0 la client\u00e8le dans tous les secteurs et toutes les r\u00e9gions. Toutes les entreprises qui proposent des services RPA sont \u00e9galement invit\u00e9es \u00e0 <\/span>postuler pour devenir partenaire commercial d’EmailTree AI.<\/span><\/a><\/span> <\/span><\/p>\n

Gr\u00e2ce \u00e0 ce partenariat, ils peuvent facilement d\u00e9ployer aupr\u00e8s de leurs clients existants une solution intelligente de service client de bout en bout. Ainsi, ils peuvent profiter de tous les avantages d’un service client r\u00e9invent\u00e9 et utiliser de mani\u00e8re efficace les robots qu’ils ont d\u00e9j\u00e0 mis en \u0153uvre.<\/span><\/p>\n

Offrez-vous des services d’int\u00e9gration, de mise en \u0153uvre et de RPA de syst\u00e8me?<\/h3>\n

D\u00e9ployez aupr\u00e8s de vos clients existants une solution intelligente de service client d’hyperautomatisation de bout en bout.<\/p>\n","protected":false},"excerpt":{"rendered":"

Le 11 juin 2020, EmailTree AI, la solution d’hyperautomatisation de bout en bout bas\u00e9e sur l’IA pour r\u00e9inventer les services clients, et Blue Turtle Technologies, la principale soci\u00e9t\u00e9 de gestion des technologies d’entreprise en Afrique du Sud, ont annonc\u00e9 un partenariat pour mettre en \u0153uvre l’hyperautomatisation du service client en Afrique. Le partenariat offrira une valeur […]<\/p>\n","protected":false},"author":8,"featured_media":1983,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[85,1],"tags":[],"class_list":["post-2083","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news-fr","category-uncategorized","post-wrapper","thrv_wrapper"],"yoast_head":"\nEmailTree AI s’associe \u00e0 Blue Turtle Technologies en Afrique - EmailTree AI<\/title>\n<meta name=\"description\" content=\"EmailTree AI and Blue Turtle Technologies announced \u200ba partnership \u200bto implement the customer service hyperautomation services in Africa.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/emailtree.ai\/fr\/news-fr\/emailtree-ai-blue-turtle-partenariat-strategique-afrique\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"EmailTree AI s’associe \u00e0 Blue Turtle Technologies en Afrique - 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