Zendesk Integration

EmailTree.ai for Zendesk

Supercharge your Zendesk workflow with AI-powered email classification, smart replies, and automation.

Zendesk Marketplace
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Your Email OS Platform

The EmailTree.ai Zendesk app brings the power of AI-driven email management directly into your Zendesk workflow. Automatically categorize tickets, generate smart replies, and streamline your customer support process.

  • Seamless integration with your Zendesk workflow
  • Automatic ticket categorization and prioritization
  • AI-generated response suggestions tailored to your brand voice
  • Workflow automation to reduce manual tasks

Key Smart Reply Features

EmailTree.AI offers a comprehensive suite of AI-powered response tools to streamline your email communications.

Ticket Classification

Automatically categorize incoming tickets based on content, intent, and urgency.

Smart Reply Suggestions

Generate contextually relevant responses that match your brand voice and tone.

Agent Assistance

Provide agents with relevant information and suggested actions for each ticket.

Performance Analytics

Track response times, resolution rates, and agent productivity with detailed analytics.

Macros Enhancement

Enhance Zendesk macros with AI-powered personalization and context awareness.

Workflow Automation

Create custom workflows to automate routine tasks and ticket routing.

How It Works

Getting started with EmailTree.ai for Zendesk is simple

1. Install the App

Install EmailTree.ai from the Zendesk Marketplace with just a few clicks.

2. Configure Settings

Customize classification categories, response templates, and workflow rules.

3. Start Using

EmailTree.ai immediately begins analyzing tickets and suggesting responses.

How TechSupport Inc. Transformed Their Zendesk Workflow

TechSupport Inc., a software company handling over 10,000 support tickets monthly, was struggling with response times and agent burnout. After implementing EmailTree.ai for Zendesk, they achieved remarkable results:

  • Reduced first response time by 62%
  • Increased ticket resolution rate by 45%
  • Improved customer satisfaction scores by 28%
  • Saved agents an average of 12 hours per week
Read Full Case Study

Getting Started

Follow these simple steps to set up EmailTree.ai for Zendesk

1. Install from Zendesk Marketplace

Visit the Zendesk Marketplace and search for "EmailTree.ai". Click "Install" to add the app to your Zendesk account.

Go to Zendesk Marketplace

2. Connect Your EmailTree.ai Account

Sign in to your EmailTree.ai account or create a new one. Follow the prompts to connect your Zendesk account to EmailTree.ai.

Create an account

3. Configure Your Settings

Customize classification categories, response templates, and workflow rules to match your specific needs.

4. Train Your AI

Provide examples of your typical tickets and responses to help the AI learn your communication style and business context.

5. Start Using EmailTree.ai

The app will now appear in your Zendesk interface, providing AI-powered suggestions and automations.

Pricing

Our Zendesk integration is available on all EmailTree.ai plans

Zendesk Integration Pricing

Starter Plan

Inluded

Professional Plan

Inluded

Enterprise Plan

Inluded

Note: While the integration is included in all plans, feature availability may vary based on your EmailTree.ai subscription level.

View Full Pricing Details

Ready to transform your Zendesk experience?

Start using EmailTree.ai with Zendesk today and see the difference.

 Get it on Zendesk Marketplace
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