Automatic Email Triage software

Get your inbox organized by letting the best AI email triage system sort your emails 100x faster than you do.

Improve productivity

Organize your email inbox with our app, achieve inbox zero by setting up AI automated routing

Achieve a Clean Inbox

Manage emails efficiently with Outlook and Gmail. Focus on important emails, organize, and delight customers

Avoid SLA breach

Efficiently manage high-volume inboxes. Delegate important messages, archive non-urgent ones, and act immediately

What is Intelligent Email Triage?

The best inbox management software

We streamline email organization using management techniques, ensuring emails quickly return to your focused inbox. Spend less time on email, tackle high volumes efficiently, and direct messages to the appropriate recipient or team.

Flexible Email Control

From established enterprises to budding email clients, we ensure your workweek remains efficient. Navigate the high volume of emails without even opening them, using smart labels, quick actions, and focused automation, bringing unread messages under immediate attention

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Create email triage workflow

An overflowing inbox puts your customer service at risk and with it, your company’s reputation.

Using Action Manager and AI, you can design and automate the triage of emails to the appropriate team within your company in minutes.

This process helps employees focus on what's essential, reducing the need to sift through anything older or irrelevant. By taking action with our tools, you not only enhance customer engagement but also ensure a balanced experience for both customers and employees.


Process improvement

Experience the ease of AI customer email management

Route email by language

Our language agnostic Al analyzes the language of the sender, and dispatches the message accordingly.

Triage email by intent

From the minute you get an email, we understand the intent / multi-intent and categorize it based on your business needs.

Triage email by sentiment

Angry or happy? Your emails are prioritized according to your customers' emotions.

Route email by attachment

Using OCR technology, we scan and sort the content by language, sentiment, intent or Named Entity Recognition (NER).

Triage email by spam

With our spam classifier, we automatically remove unwanted emails to keep your inbox clear.

Triage email by rules

Combine triggers and actions to create an endless classification workflow.
The Ultimate email triager

Triage Enterprise Software for Teams

Emailtree simplifies the process of categorizing your incoming emails so your customer service agents can focus on what matters most, your customer service excellence!


Your customers will appreciate a quick response that helps them solve their issues quickly, which will increase your profitability and productivity.


Discover a fresh inbox that will create great employee and customer experiences!

Process management

Using RPA, built more complex email routing workflow

We can help you classify emails faster in less time with less effort and produce fewer errors by removing manual tasks from your business process management.


Eliminate endless e-mail tasks through process orchestration and automation, regardless of the complexity of the scenario.

Our clients

Our partners

It's not just about email classification for us

Emailtree.ai helps you understand and respond to your customers more efficiently with higher quality and consistency, also enabling personalized and empathic responses.

Understand your customer’s requests

Identify key data, by contextualizing the questions and key info of your clients such as language and sentiment, to significantly improve your “moments of truth” in customer service

Classification

Automate your email classification speed, filtering and prioritization making it easier for your organization to automatically assign emails to the right service, team or person

Quickly integrate your data

Speed up the time to search for info/ documents to answer your emails by seamless integrating to O365, Google, major ticketing platforms like Zendesk, ServiceNow and Salesforce, and RPA tools

Smart Reply with AI

Empower your first level team to make your customer engagement more efficient, by using the "Smart Reply" AI, you will save up to 40% costs and increase the answers quality up to 70%.

It's not just about email classification for us

EmailTree.ai helps you understand and respond to your customers more effectively, also enabling personalized and emphatic responses.

Understand your customer’s requests

Identify key data, by contextualizing the questions and key info of your clients such as language and sentiment, to significantly improve your “moments of truth” in customer service

Classification

Automate your email classification speed, filtering and prioritization making it easier for your organization to automatically assign emails to the right service, team or person

Quickly integrate your data

Speed up the time to search for info/ documents to answer your emails by seamless integrating to O365, Google, major ticketing platforms like Zendesk, ServiceNow and Salesforce, and RPA tools

Smart Reply with AI

Empower your first level team to make your customer engagement more efficient, by using the "Smart Reply" AI engine, you will save up to 40% costs and increase the answers quality up to 70%