Automatic Email Classification
Say goodbye to repetitive tasks and hello to email productivity
Automate classification for seamless first contact resolution by improving work efficiency
Thrill your customers
Enjoy faster email management and better focus on what matters most: serving your customers
Avoid SLA breach
Make sure emails are categorized into predefined categories, so you can take the right action immediately.
What is automatic inbound email filtering?
The best email management software
We automate email classification using NLP and make it easy for your organization to implement a solution where emails are automatically assigned to the right service, team or person!
Adaptable to any customer support
From large enterprise to SMB, we help your company properly handle a large volume of emails quickly through smart filtering and automation.
Create email classification workflows
An overflowing inbox puts your customer service at risk and with it, your company’s reputation.
Using Action Manager and AI, you can design and automate the routing of emails to the appropriate team within your company in minutes.
Reduce employee stress and give them more time to provide better customer service.
Optimal customer engagement needs to address both customer and employee experience!
Automate the task of sorting email to reduce time spend on mundane tasks
Classify email by language
Classify email by intent
Classify email by sentiment
Classify email by attachment
Classify email by spam
Classify email by rules
Delight customer agent with a clear inbox
Emailtree simplifies the process of categorizing your incoming emails so your customer service agents can focus on what matters most, your customer service excellence!
Your customers will appreciate a quick response that helps them solve their issues quickly, which will increase your profitability and productivity.
Discover a fresh inbox that will create great employee and customer experiences!
Built more complex email classification with RPA
We can help you classify emails faster in less time with less effort and produce fewer errors by removing manual tasks from your business process management.
Eliminate endless e-mail tasks through process orchestration and automation, regardless of the complexity of the scenario.
The AI email technology that lets your team collaborate, the smart way
It's not just about email classification for us
EmailTree.ai helps you understand and respond to your customers more effectively, also enabling personalized and emphatic responses.
Understand your customer’s requests
Identify key data, by contextualizing the questions and key info of your clients such as language and sentiment, to significantly improve your “moments of truth” in customer service
Automate your email classification speed, filtering and prioritization making it easier for your organization to automatically assign emails to the right service, team or person
Quickly integrate your data
Speed up the time to search for info/ documents to answer your emails by seamless integrating to O365, Google, major ticketing platforms like Zendesk, ServiceNow and Salesforce, and RPA tools
Smart Reply with AI
Empower your first level team to make your customer engagement more efficient, by using the "Smart Reply" AI engine, you will save up to 40% costs and increase the answers quality up to 70%