AI-Powered Email Triage: Fast, Flexible, and Secure
Train Custom Classification Models in Under 30 Minutes, With Built-In Security and Compliance
Turbocharge Team Productivity
Automate email classification for seamless first responses. Boost work efficiency.
Elevate Customer Delight
Faster email management to focus on delivering exceptional service experiences.
Ensure Compliance Mastery
Categorize emails accurately, take compliant actions, and avoid SLA breaches.
Intelligent Email Triage: The Future of Inbox Management
AI-Powered Email Classification, Simplified
Leveraging advanced natural language processing (NLP), our solution automates email classification, ensuring seamless routing of every message to the right service, team, or individual within your organization. Say goodbye to manual sorting and hello to effortless inbox efficiency.
Tailor-Made Inbox Intelligence for Seamless Scaling
Custom classification models adapt our intelligent email filtering to your unique needs. Train the AI on proprietary data for accurate categorization aligned with your workflows. Handle high-volume traffic or personalized support at scale, with smart automation powering your team. Strict data governance and compliance ensure sensitive information remains secure within your environment, giving you complete control over classification processes.
Design Visual Email Routing Workflows
An overflowing inbox can severely impact customer service quality and your company's reputation. With EmailTree.ai's intuitive Action Manager, you can visually design and automate email routing workflows within minutes.
Trigger-Based Email Classification
Visually define triggers or conditions to accurately classify emails based on sender, subject line, detected intent (e.g. order status), sentiment analysis, and more. Combine multiple criteria for precise targeting.
Automated Smart Actions
Once conditions are met, trigger smart actions like prioritizing emails, assigning them to specific teams or agents, integrating with other tools, and more. Streamline processes while ensuring inquiries reach the right responders promptly.
Unleash the Power of Automated Email Triage
Language-Agnostic Classification
Intent-Driven Categorization
Sentiment-Aware Prioritization
Classify email by attachment
Spam-Free Inbox
Rule-Based Flexibility
Empowering Your Agents, Delighting Your Customers
EmailTree.ai's intelligent email classification system streamlines your inbox, allowing customer service agents to focus on what truly matters - delivering exceptional experiences. By automating the time-consuming task of categorizing incoming emails, your team can dedicate their full attention to providing prompt, personalized resolutions.
Automatic Prioritization, Timely Resolutions
Leverage our advanced sentiment analysis capabilities to automatically prioritize emails based on the customer's emotions. Inquiries from frustrated or angry customers are flagged for immediate attention, enabling your team to swiftly address potential issues and prevent escalations.
Empowered Agents, Satisfied Customers
With a clear and organized inbox, your agents can operate at peak efficiency, providing attentive and personalized service that exceeds customer expectations. Quick, effective resolutions not only delight your customers but also boost your company's productivity and profitability.
Streamlined Complexity with Intelligent Process Automation
Overcome the limitations of manual email sorting with our cutting-edge AI and process automation capabilities. EmailTree.ai empowers you to handle even the most intricate classification scenarios with ease, ensuring accurate and consistent email routing every time.
Seamless Integration Across Systems
Eliminate data silos and ensure seamless information flow by integrating your email classification processes with other critical systems and applications. Our solution seamlessly connects with your existing technology stack, fostering collaboration and enhancing operational efficiency.
Liberate Your Team's Potential
By automating repetitive, error-prone email classification tasks, you empower your team to focus on high-value, strategic initiatives. Eliminate the burden of manual intervention, enabling your employees to prioritize customer-centric activities that drive business growth.
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The AI email technology that lets your team collaborate, the smart way
It's not just about email classification for us
EmailTree.ai helps you understand and respond to your customers more effectively, also enabling personalized and emphatic responses.
Understand your customer’s requests
Identify key data, by contextualizing the questions and key info of your clients such as language and sentiment, to significantly improve your “moments of truth” in customer service
Classification
Automate your email classification speed, filtering and prioritization making it easier for your organization to automatically assign emails to the right service, team or person
Quickly integrate your data
Speed up the time to search for info/ documents to answer your emails by seamless integrating to O365, Google, major ticketing platforms like Zendesk, ServiceNow and Salesforce, and RPA tools
Smart Reply with AI
Empower your first level team to make your customer engagement more efficient, by using the "Smart Reply" AI engine, you will save up to 40% costs and increase the answers quality up to 70%
Drop us a message
sales@emailtree.ai
29 Bd Prince Henri, 1724 Luxembourg