Quickly integrate and connect your data

Build your Hyperautomation Center of Excellence and get 80% of your work automated within the first month.

Automated workflows in customer service

Automated workflows

Experience our end-to-end customer service automation and enjoy immediate resolution time.

Increase productivity with Customer service automation

Increase productivity

Gain a competitive edge and reduce your costs, by enabling your agents to provide proactive and faster assistance.

Happier customers with AI Customer service

Happier customers

Deliver a consistent customer experience by answering customer questions more accurately and effectively with automation capabilities

Industry-leading customer experience at its best

Emailtree enables enterprises to design, deploy and run customer support 24x7

Most organisations are losing out on digital transformation opportunities because of gaps in their automation functionality. They face significant challenges while building, scaling and maintaining automation processes.This is why Emailtree is a perfect starting point on the path of building your hyperautomation technology portfolio.

Evolve toward excellence in customer service.

We help you establish a Hyperautomation Centre of Excellence (CoE) in your customer service which encourages collaboration, lowers risk, and maximises your success to more complete end-to-end process automation. We assist organisations in developing the internal expertise and change management capabilities that are necessary to build, run, manage, scale, and govern Customer Service Hyperautomation solutions that deliver business value. Let our artificial intelligence work in the background as you focus on your core business tasks.

Evolve toward excellence in customer service.
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Impress your customers with our end-to-end AI customer service automation

Scale your customer service teams to handle higher volumes and challenging requests.Our state-of-the-art AI engine will take care of your customers: 24/7, on demand, and without the need of agents intervention.

Whether your customers reach out through email, voice calls, messaging or social media for customer onboarding, order taking, update, payments, returns or a refund and customer data update,etc, EmailTree hyperautomation enables the needed scalability to resolve their issues instantly and proactively.

Common use cases for hyperautomation are found in most front-, middle- and back-office processes, all of which are typically highly manual and feature multiple systems.

Connect and automate all of your support stack in one place.

EmailTree provides seamless integration to all major support and ticketing platforms like Zendesk, ServiceNow and Salesforce, so your agents can upgrade their productivity and enjoy their work.

EmailTree components of hyperautomation also includes robotic process automation (RPA) such as UiPath, Automation Anywhere, Blueprism, Power Automate,etc as well as Microsoft Office 365 and Google.

Reduce response time up to 80% with end-to end process automation and improve customer satisfaction by automating your repetitives tickets and workflows.

Connect EmailTree to ticketing platforms like Zendesk, ServiceNow
80% of your customer service work automated

Get 80% of your work automated within the first month

Using our proprietary NLP engine and performance dashboard, we enable scalable and agile hyperautomation, freeing your employees to do more value-added work.

We help you identify process automation use case quick wins in customer service that will enable you to mature your capabilities in hyperautomation across your enterprise, customer engagement channels and your IT infrastructure.

We save you important costs and time by orchestrating the complex, unstructured end-to-end customer service process workflows improvement. This will significantly increase your customer engagement and overall experience.

Our clients

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Our partners

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It's not just about email classification for us

EmailTree.ai helps you understand and respond to your customers more effectively, also enabling personalized and emphatic responses.

Understand your customer’s requests

Identify key data, by contextualizing the questions and key info of your clients such as language and sentiment, to significantly improve your “moments of truth” in customer service

Quickly integrate your data

Speed up the time to search for info/ documents to answer your emails by seamless integrating to O365, Google, major ticketing platforms like Zendesk, ServiceNow and Salesforce, and RPA tools

Classification

Automate your email classification speed, filtering and prioritization making it easier for your organization to automatically assign emails to the right service, team or person

Smart Reply with AI

Empower your first level team to make your customer engagement more efficient, by using the "Smart Reply" AI engine, you will save up to 40% costs and increase the answers quality up to 70%