AI Inbox Zero software for customer support
Let our AI-powered productivity software assist your customer service teams and achieve inbox zero
Stay on top of your shared inbox
Get your inbox zero routine to an automated and high-performing level with real-time answers powered by AI.
Reduces your repetitive workload
Focus only on value-added activities by automating the most common responses with automatic email reply
Increase Customer Lifetime Value
Personalized empathic messages and faster response times will increase revenue and keep customers for life.
Customer support in seconds instead of hours
A human-assisted advanced End to End conversations automation to provide the answers you need
Tired of offering the same canned response to each customer's question? Smart Reply and AI-Powered suggestion engines, make sure that you respond to complex questions with increased quality and the most relevant answers every time.
We help you to create amazing customer service experiences.
Import your FAQ or most common questions, and integrate with your CRM where applicable, so that EmailTree will suggest the best answer.
Our artificial intelligence gets increasingly smarter as it is fed with real-life answers you use, enabling continuous automation and personalization of your interactions.
With our AI technologies, you can interact with your customers regardless of the channel they use to contact you.
Through the combination of hundreds of data points and our AI reply generator, you will be able to respond accurately to your customers more quickly than ever before.
AI email assistant for Instant responses
Our technology enables all your customer service representatives to become 24/7 assistants that can respond quickly and accurately to customers' needs.
Each time you start a new conversation, our algorithm calculates and composes answers based on your knowledge base, which are organized by a % confidence level.
Make sure your customer engagement is more efficient by using the "Smart Reply" button and reduce the time you spend on composing a response saving you up to 40% costs and increasing the answers quality up to 70%.
An email composer designed for customer service superheroes
Ready to send blocks
Adapt to any channels
Smart reply
Forward with template
Email response automation
Reply to emails, 10x faster.
Reduce the backlog of emails faster while delivering a more individualized and detailed response to each of your customers.
Every message is a fully dynamic and customizable process based on customer names and data pulled from third party sources like your CRM. It can even be customized based on your client sentiment.
Your company can achieve better results by letting EmailTree handle the hard work of sending the perfect response at the right time.
AI self-learning customer service tool
It does not help your company or customer service to spend half of the day editing or writing the same repetitive replies for clients.
AI will enable you to learn and simplify the answers to complex conversations by enabling you to continuously edit and train in real time your knowledge base.
Make sure all emails get sent out in a professional manner just by hitting the “Send and Learn” button.
Our clients
Our partners
It's not just about email classification for us
EmailTree.ai helps you understand and respond to your customers more effectively, also enabling personalized and emphatic responses.
Understand your customer’s requests
Identify key data, by contextualizing the questions and key info of your clients such as language and sentiment, to significantly improve your “moments of truth” in customer service
Quickly integrate your data
Speed up the time to search for info/ documents to answer your emails by seamless integrating to O365, Google, major ticketing platforms like Zendesk, ServiceNow and Salesforce, and RPA tools
Classification
Automate your email classification speed, filtering and prioritization making it easier for your organization to automatically assign emails to the right service, team or person
Smart Reply with AI
Empower your first level team to make your customer engagement more efficient, by using the "Smart Reply" AI engine, you will save up to 40% costs and increase the answers quality up to 70%
It's not just about email classification for us
EmailTree.ai helps you understand and respond to your customers more efficiently with higher quality and consistency, also enabling personalized and empathic responses.
Understand your customer’s requests
Identify key data, by contextualizing the questions and key info of your clients such as language and sentiment, to significantly improve your “moments of truth” in customer service
Classification
Automate your email classification speed, filtering and prioritization making it easier for your organization to automatically assign emails to the right service, team or person
Quickly integrate your data
Speed up the time to search for info/ documents to answer your emails by seamless integrating to O365, Google, major ticketing platforms like Zendesk, ServiceNow and Salesforce, and RPA tools
Smart Reply with AI
Empower your first level team to make your customer engagement more efficient, by using the "Smart Reply" AI, you will save up to 40% costs and increase the answers quality up to 70%.
