Innovative solutions in the Luxembourgish Service Desk

Are you looking for a way to take your ITSM operation to the next level?

We're thrilled to announce a new partnership with Arηs.

As a result of this partnership, Arηs can further leverage the AI tools needed to optimise ITSM processes and take their digital transformation to the next level.

By using our AI automation tool, customer support team can create the perfect ticket in ITSM platforms like Servicenow and enhance their employee experience easily.

What are the benefits of ITSM automation? 

Company employees will be able to utilize the innovation and thought leadership of Arηs and perfect ticket solution to allow full automation of increasing ticket requests, providing front-end and back-end support, such as:

  • Incident Prevention: Get ahead of problems before they happen by using predictive analytics to identify high-risk events in your service desk.
  • Ticket Deflection: Save time and money by automating repetitive tasks like ticket creation, escalation, and resolution.
  • Process Automation: Use machine learning algorithms to analyze patterns in service requests and automatically determine best practices for each team member based on their specific workflows.
  • People Augmentation: By leveraging artificial intelligence technology, you can empower your human resources with more flexible work schedules by freeing them up from manual and mundane tasks like ticket creation or data entry.

Arηs and EmailTree have teamed up to help you streamline your IT service delivery and enterprise service management.

Make your ticket-closing process faster and more efficient today.

Want to learn more about how Emailtree and Arηs can help you take your ITSM to the next level? Simply contact us today, and we’ll be happy to discuss how we can assist you!

EmailTree Hyperautomation Audit Workshop

Discover Which Tasks Can You Automate

Hyperautomation is trend number one on Gartner’s list of  Top 10 Strategic Technology Trends for 2022. 
Are you ready for Hyperautomation?